The return of travel agencies: Personal advice for families wanted!

The return of travel agencies: Personal advice for families wanted!

Reutlingen, Deutschland - Dimitra Karageorgaki has been running a travel agency in Reutlingen since 2017, and has developed a special place in an increasingly digital world. However, your personal advice is not in a traditional framework. Instead, she only meets customers after making an appointment and attaches great importance to creating a family atmosphere that is supplemented by her two small children, which are 1 and 3 years old.

The company does not know any fixed opening and attendance times, which enables Karagegorgaki to offer flexibility. This is particularly advantageous for customers who can also seek advice at unusual times of the day. In addition, two of their employees work exclusively in the home office or from different locations worldwide, which means that the travel agency has a modern and adaptable structure. As part of a podcast, not only Karagegorgaki's concept is highlighted, but also talked about the compatibility of family and work.

return to the travel agencies

The trend towards returning to the travel agencies is clearly recognizable, as well as business-on.de Despite the progressive digitization in many areas of life, many people feel growing longing for personal advice and human contact. Especially since Corona pandemic with its chaotic cancellation waves, the safety needs of travelers have changed, which leads to increased trust in personal conversations and repeated encounters.

The booking figures of many classic travel agencies are stable or even rise, which indicates that providers with a regional relationship, such as Urscher Reisen from Munich, benefit from this development. Travel agencies have developed into central contact points, especially for complex or emotional trips. Younger travelers are looking for expert council at eye level and have different expectations than earlier generations.

tailor -made trips in focus

The offer of tailor -made travel is an important USP of many travel agencies. The increasingly complex planning of travel requires a higher need for advice, since people are less likely to travel. This leads to an increased claim to planning and customer service, which Karageorgaki tries to meet in your office.

The future of travel agencies could be to develop hybrid models that combine digital tools with personal advice. Some providers are already experimenting with video advice, AI-based pre-selection and virtual reality experiences, but humans remain the focus of the services of travel agencies.