Loss of luggage at the airport: How to save your vacation!

Loss of luggage at the airport: How to save your vacation!

In 2023, 6.9 luggage per 1,000 passengers were misjudged worldwide, with European airports at 10.6 per 1,000 passengers particularly striking. Die Hauptursache für diese Probleme sind fehlerhafte Umladungen bei Transferflügen, berichtet ZDF heute. Travelers are often confronted with the consequences of luggage loss, which is why it is important to react in good time.

If the luggage should be missing after arrival, it is crucial to reimburse immediately at the airport at the airline and on the Lost & Found switch. It is advisable to inform the tour operator for package tours. A quick reaction can help to clarify the loss of luggage and to secure any compensation.

important steps in luggage loss

The deadlines for the reports are clearly regulated: if the luggage is damaged, those affected should react within 7 days, while with a late luggage, a period of 21 days after receipt applies. An important proof is the luggage section (Baggage Tag), which should be kept because it serves as evidence of the baggage task.

Passengers are according to VZHH Landing of the lost luggage to your holiday location or place of residence. If the luggage is lost during the return flight, travel expenses can also be claimed to be picked up at the airport. It is important to know that the maximum liability limit for airlines is approximately 1,900 euros, but the expenses must be appropriate.

compensation and risk management

When traveling with several airlines, all companies involved should be informed about the luggage problem. It is advisable to send the notification in writing and, if necessary, as registered mail in order to avoid later misunderstandings. If luggage has reappeared, the airlines usually take over the transport home. If this service is not offered and the luggage has to be picked up, the travel costs can also be reimbursed here.

For costly vacation trips, a list of luggage content should be made and photos taken. In the event of a loss, this facilitates proof. In the event of delays, a price reduction of 15 to 50 percent of the daily price at package tours can also be claimed. The supply of replacement clothing and hygiene articles is also an important point, since only these costs can be reimbursed. Luggage insurance often have grounds for exclusion, which is why alternative insurance such as foreign health insurance companies mostly seem more sensible.

In Germany, there have been repeated problems in luggage processing due to off -handling and lack of personnel. Travelers should therefore not only take care of damage, but also take proactive measures to secure their luggage. The fastest possible message and documentation can help to take the right steps in the unforeseen faster.