MSC Meraviglia: Cruise operations in NYC resumed after technical break!

MSC Meraviglia: Cruise operations in NYC resumed after technical break!

MSC Cruises' MSC Meraviglia has resumed cruise operations in New York City after a week-long break. On May 11, 2025, operations were initially suspended due to technical issues affecting the ship's ability to operate at normal speeds. These difficulties led to the temporary cancellation of guest sailings, including a planned cruise to the Bahamas that was scheduled to take place on May 11. Affected passengers were informed on April 16 and given the option to either rebook on another MSC cruise or request a full refund.

The situation around the MSC Meraviglia was tense. Some guests reported ongoing speed issues and late arrivals on previous trips, leading to frustration on social media. Non-refundable travel plans in particular caused dissatisfaction. MSC offered various incentives for rebooking, including a $100 onboard credit per person and a 50% off future travel voucher, with the deadline for these offers being May 2, 2025.

Return to normal operations and planned cruises

Today, May 18, 2025, MSC Meraviglia docked at the Brooklyn Cruise Center, continuing operations upon her return from Portland, Maine. According to MSC, the repairs have been completed and passengers can now embark on a week-long cruise to the Eastern Caribbean. The itinerary includes stops in Port Canaveral, Nassau and Ocean Cay MSC Marine Reserve, with several days at sea before the ship returns to New York on May 25, 2025.

The MSC Meraviglia has been based in Brooklyn since 2023 and is operating cruises to the Bahamas, Bermuda and the Caribbean this summer season. This makes her the first MSC ship to operate in New York year-round. With the resumption of operations, MSC Cruises officials hope to improve the experience for their guests and calm tempers that were heated during the technical problems.

Reactions to the resumption of service have been mixed, particularly from travelers affected by the previous difficulties. However, MSC Cruises has emphasized that it is taking the problems seriously and is working on a sustainable solution.

For travelers who have already booked or are interested in booking, there are exciting opportunities to explore the Caribbean as MSC Meraviglia returns to normal sailings.

For more information about the technical issues and the return to the cruise line, take a look at reports from Cruise news and Cruise Radio.