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Vacation in chaos? How to secure your rights as a package traveler!
Find out how the consumer advice center's package travel check helps travelers with problems and compensation.
Vacation in chaos? How to secure your rights as a package traveler!
The summer holidays are over and many German holidaymakers have returned from their trips with negative experiences. Reports of closed pools, canceled excursions and inadequate food are common during this time. In order to help affected travelers, the consumer advice center has further developed an online tool to check their vacationer rights. This tool enables travelers to easily assert their claims against tour operators.
The package travel check from the consumer advice centers is a free offer that clarifies in just a few steps whether and what claims vacationers can make. The latest version of the tool also offers the option of checking claims even after returning from travel. Previously this was only possible before departure, which has significantly improved the usage options for travelers.
Assistance with travel problems
Like Dr. Julia Gerhards from the Rhineland-Palatinate Consumer Center emphasizes that many consumers are unsure about registering legitimate claims or shy away from the effort involved. But especially in the case of problems such as changed flight times or inadequate accommodation, travelers are well protected and are entitled to support or compensation. The package travel check enables you to receive practical information and procedures in the event of travel defects in a clear manner.
The rights of travelers also apply in crisis situations or if an organizer goes bankrupt. The tool helps consumers not only check before they travel but also after they return from their vacation. The package travel check was introduced as part of the “Economic Consumer Protection” project, funded by the Federal Ministry of Justice and Consumer Protection.
Easy to use
The online tool is available at any time and offers an initial legal assessment. It also creates tailor-made sample letters for claims that make submitting applications easier. Travelers do not have to accept everything that is offered to them; Instead, you can check your entitlements quickly and easily using the package travel check. For many vacationers, this is a valuable resource for enforcing their rights as travelers.
For more information about the tool and how it works, visit the website Rhineland-Palatinate consumer advice center or Consumer advice center.