Package travel check: Quick help if you have trouble on vacation!
Find out how the package travel check supports holidaymakers with compensation claims and solves problems efficiently.

Package travel check: Quick help if you have trouble on vacation!
With the end of the summer holidays in Germany, many holidaymakers not only brought back nice memories, but also unpleasant experiences that marred their stay. Travelers often reported problems such as closed pools, canceled excursions or poor food. To help those affected, there is this Package travel check, a free online tool designed to help travelers pursue their compensation claims.
The package travel check enables claims to be checked quickly and provides an initial legal assessment. Users can use this to assert claims against tour operators and receive sample letters for claims. The tool's latest functions make it possible to check claims after returning from a trip, which was previously only possible before departure.
Overview of the features
- Unterstützung bei Entschädigungsansprüchen von Pauschalreisenden.
- Häufige Probleme: gesperrte Pools, ausgefallene Ausflüge, mangelhafte Verpflegung.
- Rechtliche Ersteinschätzungen und Musterschreiben für Forderungen werden bereitgestellt.
- Ansprüche können auch nach der Rückkehr von Reisen geprüft werden.
Dr. Julia Gerhards from the Rhineland-Palatinate Consumer Center emphasizes that the tool has significantly simplified the process for consumers. It is part of the “Economic Consumer Protection” project and was funded by the Federal Ministry of Justice and Consumer Protection. Travelers who have encountered problems during their package holiday can contact the consumer advice center website, consumerzentralen-rlp.de, inform and use the tool.
With this support, holidaymakers now have the opportunity to turn their anger into claims and demand fair compensation. The package travel check is an important step towards better consumer protection in the area of travel and mobility.