Airbnb attacks: New services for every day in 260 cities!

Airbnb attacks: New services for every day in 260 cities!

Airbnb has significantly expanded its business area and will in future focus not only on providing accommodation, but also on services and experiences. The company allows users to book a variety of services such as massages, hair stylists, professional chefs and catering services through the app. This step marks a significant evolution of the platform, which now goes beyond traditional accommodation bookings.

The new offering will be rolled out in 260 cities and initially includes ten categories, including fitness trainers, photographers and various experiences such as museum visits, horseback riding and cooking classes. Airbnb CEO Brian Chesky emphasizes that hotels previously offered services that Airbnb did not have in its portfolio and aims to close this gap. The vision is to use the app not only for travel, but also for everyday services in the user's place of residence.

Expansion of app functionalities

In order to integrate the new offers, the Airbnb app has been comprehensively revised. In the future, users will receive personalized suggestions based on their bookings. Additionally, providers wishing to offer services must apply, with selection based on experience and reviews. Airbnb charges a fee of 20% for experiences and 15% for services, which should strengthen the platform's monetary base.

The possibilities for users to also use the platform for local services significantly expand the areas of application. Analyst Carolina Milanesi sees this development as a potential rethink regarding the perception of Airbnb on the stock market. Nathan Blecharczyk, co-founder of Airbnb, is also optimistic and believes that services could potentially be a bigger business than accommodations.

Technology and user experiences

To improve the user experience, Airbnb uses machine learning to detect problems early and report unwanted interactions. This is intended to help ensure a safe and pleasant user experience. Expanding the portfolio could position Airbnb not only as a platform for travelers, but also as a valuable resource for the local population.

With these innovations, Airbnb shows that the company is committed to revolutionizing the way people travel and use local services. The coming months will show how this change will impact the user base and growth of the platform.

To find out more about what's new at Airbnb, those interested can read the articles on Wall Street Online and RND read.