Driver warns: Beware of a restaurant at Long Thanh - Lean food!
Driver warns: Beware of a restaurant at Long Thanh - Lean food!
Highway 51B, Long Thanh, Dong Nai, Vietnam - On May 29, an impressive experience report by a driver called NH was published in social networks. NH had taken a group of 38 people to a Restaurant on Highway 51b in Long Thanh, province of Dong Nai. As a thank you, he received a free meal for his efforts, but it did not meet expectations. He described the meal as poor: just a pot of rice, cooked pumpkin and a braised fish with only two small fish pieces were served.
In his disappointment, NH warned other contract drivers of the restaurant, which bears the name Tai Map. Despite his 18 years of professional experience in passenger transport, NH felt badly treated. His contribution made over 1.3 million views and prompted many users to express their opinions. Some commentators also believed that the restaurant could have observed better standards for the supply of the drivers.
reactions and restaurant word
The owner of the restaurant, Ms. A, confirmed that the incident actually took place on May 25th. Your restaurant is known for cheap prices and is not managed as a rest area. She explained that free meals are offered for drivers that bring customers, and no additional fees are required on public holidays or from tourists.
Nevertheless, the restaurant representative admitted that they could have served more food if the driver hadn't been fed up. They also apologized for the unfortunate experience that NH had had. A good restaurant lives not only from his dishes, but also from the feedback from his guests.
meaning of online reviews
In the current gastronomy landscape, online reviews play a crucial role. According to a study by the 2019 Expedia Group, 72% of consumers consider ratings more important than the brand of the restaurant. Platforms such as Thefork and TripAdvisor are particularly influential here: 97% of people read online comments before making decisions. Potential guests even read seven reviews on average before reserving a table.
The quality of the food, but also the ability of the Restaurants to accept feedback and react appropriately to reviews, are of great importance for business success. Restaurants should take the comments made online seriously to ensure the satisfaction of their guests and to improve the sales options. Therefore, interaction with guests is more important than ever to create a loyal customer and inform future visitors.
The incidents around Restaurant Tai Map not only show the challenges in dealing with customer feedback, but also the growing importance of online reputation for restaurants. The right measures can help to improve the image of the restaurant and to strengthen customer loyalty.
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Ort | Highway 51B, Long Thanh, Dong Nai, Vietnam |
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