Suche
Mein Konto
Train journey to Hamburg stopped: too dirty for the ICE!
ICE 886 from Munich to Hamburg stopped in Nuremberg due to pollution. Travelers are waiting for an alternative connection. Compensation possible.
Train journey to Hamburg stopped: too dirty for the ICE!
In an unusual incident, an ICE train from Munich to Hamburg had to abruptly stop in Nuremberg on June 14, 2025. The reason for this stop was that, according to the crew, the train was too dirty to continue the journey. The train staff decided that a signal had to be set, which resulted in passengers having to get off in Nuremberg and wait an hour for an alternative connection. The incident occurred on ICE 886.
Deutsche Bahn confirmed the incident and showed understanding for the train staff's actions. A spokeswoman explained that high quality standards are being sought for long-distance trains. However, details about the type of pollution were not disclosed, and the railway did not name the number of passengers affected. Nevertheless, the incident caused a stir and is classified by Deutsche Bahn as an isolated case.
Rights of travelers
Affected travelers have the opportunity to apply for compensation. According to Deutsche Bahn regulations, passengers who do not travel or have to cancel their trip due to delays, train cancellations or lost connections can apply for a refund of their ticket at the DB Travel Center. Applications can be sent by post to DB Dialog GmbH, Passenger Rights Service Center, or handed in at a DB Travel Center or sales point. If processing is not possible in the DB Travel Center, the application will be forwarded to the Passenger Rights Service Center. Note special cases in which an application can only be processed via the service center.
This incident in Nuremberg once again shows the importance of cleanliness and comfort on long-distance trains. Deutsche Bahn remains committed to improving its service and avoiding such situations in the future.
For further information or questions about reimbursement, travelers can visit the Deutsche Bahn website or contact the relevant authorities directly. Further details about the incident are available Nah to find. In addition, the exact passenger rights are below bahn.de visible.