Vacation album: Wiener family is thrown out of hotel after a week!

Vacation album: Wiener family is thrown out of hotel after a week!

A family from Vienna recently experienced a sobering incident during her vacation in Turkey. On June 12, they traveled to the Hotel in Side on the southern Mediterranean coast to enjoy a two -week stay. After only seven days, however, they were asked to clear the hotel immediately, although the booking was for a further seven days. The reason for this sudden action was a dispute between the hotel operator and the owner.

like Focus Guests quickly pick up the hotel and move to another hotel without giving them a say in the selection. In addition, no return offers were provided, which further tightened the situation for the vacationers concerned.

rights of vacationers and useful tips

The affected family decided to spend the remaining time at the Turkish Riviera instead of getting involved in long discussions with hotel management. Some important tips are provided to help other travelers in similar situations. Vacationers should first check the general terms and conditions of their booking contract. There is also the possibility to apply for a refund for non -used overnight stays and for additional moving costs.

It is advisable to request a written justification for the evacuation from the hotel and to establish contact with consumer protection organizations in order to enforce your own rights. If no solutions are achieved, legal steps are also an option. Vacationers should also document all relevant documents, such as the booking confirmation and communication protocols, and contact the respective platform for bookings via third -party providers.

legal aspects in hotel defects

With such problems, there are different legal options that differ depending on the type of booking. In a package tour, travel law applies regardless of the location of the hotel, while local law is used for individual bookings. According to lawyer line , the accommodation contract represents an essential basis for which the hotel pays the room with the room, while it pays for it. The hotelier is the contact person for defects.

A shortage of travel exists if guaranteed properties are not observed and the benefits are impaired. Claims for defects can include a reduction, compensation or termination according to the defect report. With considerable defects that make the use of the hotel impossible, extraordinary termination is possible. Vacationers in individual bookings should note that local law also applies to bookings via placement platforms.