The focus is on hotels: How to trick guests with late check-outs!

The focus is on hotels: How to trick guests with late check-outs!

In the hotel sector, the time design of check-in and check-out is a decisive factor for many guests. As a rule, guests may only move into their rooms in the afternoon, often from 2 p.m., during check-out by 12 p.m. on the following day at the latest. This practice means that guests who spend only one night often linger in their room for less than 24 hours. Hotels use these requirements to react flexibly to bookings and increase their sales, as the Nordkurier reports.

A reason for the strict schedule is the lack of personnel that currently burdens the hotel industry. Stefan Dinnendahl from the IHA points out that there is a lack of sufficient cleaning teams. This makes early check-ins and late check-outs. In large hotel chains, the check-in times are between 2 p.m. and 4 p.m., while more flexibility is offered for smaller hotels, but usually an earlier check-out is also required.

flexible times and additional costs

It is advisable to request different arrival or departure times in advance, especially when bookings are made directly via the website of the respective hotel. During the stay, there is also the possibility to negotiate the check-out, which often applies to understanding. However, if guests arrive earlier or want to stay after check-out, the luggage can usually be kept at the reception, which offers additional flexibility.

For late check-outs, the hotels can be required to impose up to 50 euros, a practice that is reluctant to displeasure with many guests. If there are complaints, it is possible to express them via hotel portals or consumer advice centers in order to put pressure on the hotels.

cancellation conditions and pricing

Another aspect that is interested in travelers are the cancellation conditions that are based on the booked tariff. According to information from Hotel-berlin.de, daily tariffs can be canceled free of charge by 6:00 p.m. on the day of arrival. There are special conditions for non -reimbursable or early bird rates: early bird rates with 10% savings can be canceled up to 3 days before arrival, and with a 15% saving up to 7 days before arrival can be canceled free of charge. There are also special offers such as "stay 3 nights, save 20%", which can also be canceled up to 7 days before arrival.

It is important to specify credit card data when booking, since after the free cancellation period has expired, an advance payment is required for the total cost of the room. Even with later cancellation or non -appearance, considerable costs are due, whereby usually 90% of the total stay or 90% of the first night in the event of a daily tariff.