Horrible Jamaican vacation: family flees after three days!

Horrible Jamaican vacation: family flees after three days!

A family from Manchester, England, canceled their planned two-week all-inclusive vacation at a five-star hotel in Jamaica after just three days. The trip cost around 14,000 euros (£12,000), but the experience left holidaymakers seriously disappointed. Lucy Hylton reports catastrophic conditions that made her stay miserable. Loud Focus They struggled with a strong smell in the hotel, a broken shower stall, a broken sofa and a TV that didn't work.

The family also discovered that the buffet area was dirty and had damaged furniture. Dirty floors and uncleaned kitchen appliances such as grills and microwaves led to the family eating out seven times despite an all-inclusive booking. This decision was based on concerns about possible health problems.

Unpleasant nights and arguments

The unrest continued into the night: the night before last, the fire alarm went off every ten minutes from 1 a.m. to 5 a.m. Her baby had to wear earmuffs while the family had to wait on the balcony until the early hours of the morning. The removal of the alarm's sound module was considered particularly dangerous. Many events led to tension and arguments between Lucy and her husband, while by the third day the family's grandparents were so frustrated that all they wanted to do was go home.

Despite the complaints, the family only received an offer for a room change, a thorough cleaning and vouchers for beach cabanas. A refund was refused by the travel provider, which further aggravated the situation. The same report warns about the experiences of another family from Vienna who had similar problems on the Turkish Riviera and also had to leave the hotel without warning.

Reviews of Jamaica as a vacation destination

The Manchester family’s experiences are not isolated. A variety of hotel reviews Holiday check show a mixed picture of the holiday destination Jamaica. Some guests report positive experiences, such as clean facilities and good food, while others are disappointed by lack of cleanliness and noise levels in the hotel.

Families in particular seem to have had a wide variety of experiences. While one family was happy with the food, cleanliness and beach in June 2025, other guests complained about loud entertainment and difficulty communicating in the hotel. One couple described a disappointing experience with dirty rooms and cold food.

Overall, the situation shows that the joy of vacationing in Jamaica depends on many factors and that not all hotels can meet the high expectations that travelers have of luxury destinations. The story of the Hylton family represents the challenges that many vacationers can experience when their trip does not go as planned.