Lufthansa starts free chat service on intercontinental flights!

Lufthansa starts free chat service on intercontinental flights!

Lufthansa, Deutschland - From now on, Lufthansa passengers can gain access to chat services free of charge on all intercontinental flights. With this new initiative, which was realized in cooperation with Mastercard, the airline answers the growing need for digital accessibility during the flight. The service is available for all travel classes and enables unlimited texts as well as sending photos to popular messenger apps such as WhatsApp, IMessage and Telegram.

Access takes place easily via the Flynet portal. Passengers only need a "Miles & More" service card number or a registered email address connected to the Lufthansa Travel ID. Interested parties can even register during the flight. After logging into the Flynet portal, access to the chat is immediately activated, without hidden fees or technical hurdles. The feedback from the passengers confirms simple and stable use of the new offer.

expanded digital offers

Lufthansa is pursuing a consistent digital strategy that is part of a growing digital ecosystem. The free chat service is not only perceived as a practical feature, but also as an important comfort factor on long flights. This measure could also be extended to other airlines from Lufthansa Group such as Swiss, Austrian Airlines or Eurowings Discover in the future.

With the introduction of free access to chat services, Lufthansa wants to offer its passengers additional added value and significantly increase the comfort. Cooperation with Mastercard plays a crucial role in giving this innovative service and presenting passengers a new experience on board. The official page can be visited for further information: Lufthansa Group and Leadersnet report about it.